iPhone
- Most iPhone XS, XR, and newer models support eSIM.
- Some regional variants may not include eSIM support.
- The device must be unlocked by the original carrier.
Before purchase
Compatible devices
Your phone must support eSIM, be carrier-unlocked, and allow mobile data roaming on the travel eSIM line. Compatibility can vary by country, model, and carrier lock status.
Android
- Many recent Samsung Galaxy, Google Pixel, Motorola, and other flagship models support eSIM.
- Availability depends on exact model number and region.
- Carrier-locked Android phones may reject installation.
Not supported
- Devices without eSIM hardware or software support.
- Phones locked to a home carrier.
- Watches, tablets, hotspots, and laptops unless a plan explicitly supports them.
How to check
On iPhone, open Settings, Cellular or Mobile Service, and check for Add eSIM. On Android, open Settings, Network and Internet or Connections, SIMs or SIM manager, and check for eSIM or Add mobile plan.
If you are unsure, contact your carrier and ask whether your exact device model is unlocked and eSIM-compatible before purchasing.
Important limitation
Buying an eSIM for an incompatible or locked device may prevent installation. If a profile has already been generated, activated, or consumed, refunds may be limited under our refund policy.